Frequently asked questions
Most frequent
Can I talk to someone fast about my order?
Sure you can! Hit us up via our chat balloon in the right corner.
How can I track my order?
We process all orders within 2 working days after the order was placed. As soon as your order has been shipped you will receive an email with a tracking number (from the shipping courier). Tracking updates may take up to 24 hours to appear. If you did not receive a shipping confirmation or you have questions about your order, you can always contact us via our online chat. (Tip: The shipping confirmation might have landed in your spam folder).
Can I change or update my order?
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What's your return policy?
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Do you have a size chart?
Yes, we do! See: Fit & Size Chart.
Orders and shipping
What’s the status of my order?
Sure you can! Hit us up via our chat balloon in the right corner.
How long does it take for my order to arrive?
We process all orders within 2 working days after the order was placed. As soon as your order has been shipped you will receive an email with a tracking number (from the shipping courier). Tracking updates may take up to 24 hours to appear. If you did not receive a shipping confirmation or you have questions about your order, you can always contact us via our online chat. (Tip: The shipping confirmation might have landed in your spam folder).
Can I change or update my order?
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How do I cancel my order?
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Do you deliver to P.O Boxes?
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Do you ship worldwide?
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Will I be charged duties and taxes?
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What if my order arrived damaged?
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My order got lost somewhere, what can I do?
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Sizing
Do you have a size chart?
Yes, we do! See: Fit & Size Chart.
If the items in my order don’t fit, can I return or exchange them?
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